The first discovery call with a client is crucial in setting the tone for the entire project. During this call, you'll have the opportunity to learn about the client's goals, pain points, and desired outcomes for the project. It's also a chance for the client to get to know you and your team and to begin building trust. To make the most of this call, it's important to come prepared with a clear agenda and to actively listen to the client's needs.
In this session, we have discussed the key elements that should be included in your first discovery call with a client. We have covered topics such as setting clear expectations, identifying the client's pain points, and determining their desired outcome for the project. We have also discussed strategies for building trust and establishing a strong working relationship with the client.
This session is for anyone who works in a client-facing role. Whether you're new to the field or a seasoned veteran, you'll come away from this session with practical tips and strategies for making the most of your first discovery call with a client. So, learn how to make the most of your first discovery call with a client and build a strong, lasting relationship with your clients with us.
About the Host:
Armin Jamula, the Founder and CEO of ItsHerWay, is a seasoned expert in client relationships. With years of experience and having onboarded over 3000+ members, she is well-equipped to guide you through the crucial first discovery call with a client.